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Exploring the Broadcasts Feature

"The article shows the importance of Broadcasts, staying Up-to-Date with the latest insights".

📚 Table of Contents

1. Introduction
2. Notification Alerts
3. Importance of Annocements
4. Practical Use Cases
5. Key Takeaways

Introduction

The Broadcasts section within our client portal is pivotal in keeping clients informed, engaged, and up-to-date with the latest announcements, promotions, and updates. Clients can easily access all important information in one place, preventing confusion or missed updates. In this knowledgebase article, we'll explore the significance of the Broadcasts section and how it can benefit our clients.

Image Showing Announcement section

1. Notification Alerts

As a platform user, you can choose from various notification alerts to stay informed about your project's status, billing information, API quota, and more. These alerts are sent directly to your email address or via SMS to your phone number, ensuring you are always aware of any updates or changes to your project. By taking advantage of these alerts, you can stay up-to-date on your project's progress and make informed decisions based on the information provided. Whether you're working on a solo project or collaborating with a team, these notifications are valuable for keeping you in the loop.

Important Note:

Make sure to mark all the options so, you don't miss any notifications on your email and SMS.

How to Enable Notifications

To enable notification on email and SMS you need to

Go to the Broadcast > click on the Notifications tab > click on the Toggle that you want to get a notification for.

For example, if you want to get notifications for billing then click on the Toggle to keep notifications on for both email and SMS.

Importance of Annocements

  • Instant Communication: The Broadcasts section provides a channel for immediate and direct communication with our clients. It ensures that important information, updates, and news reaches clients promptly.

  • Up-to-date Information: Keeping clients informed about our latest security developments, industry trends, or important events is crucial. Our Broadcasts section makes this possible.

  • Enhanced Engagement: Regular updates and broadcasts can significantly boost our client engagement. When our clients are well-informed, they feel more involved and valued.

  • Transparency: Our Broadcasts feature promotes transparency in client relationships. Sharing information openly can build trust and credibility with our potential clients.

Practical Use Cases

Here are some instances where the broadcasts section can be precious:

1. Product Updates

If we have product updates around the corner, we inform clients about new features, enhancements, and product releases via the broadcasts section. The following use case shows the new feature release update.

2. Event Notifications

In the broadcasts section, we share details about upcoming webinars, workshops, or conferences for our valued clients. Have a look at one of our recent event notifications where we have released an insight about our new training webinars.

3. Enhancements

We keep clients updated on industry trends, news, and changes that might affect them. So, our broadcasts can be a bit of a savior for them. The following use case shows our recent change in the dashboard, following the latest industrial trends.

4. Security and Policy Changes

If there are some alterations in policies or terms of service or updates about account privacy, we will let our clients know within the Broadcasts section. You can see a practical use case where we have released a security update.

5. Promotions/Discounts

We do share exclusive offers and discounts to reward our loyal clients. The addition of Promotions/Discounts is a powerful way to entice and reward clients while also boosting engagement. You can get an idea about the promotions from one of our recent promotions of upgrading plans.

Key Takeaways

  • The Broadcasts section in our client portal is not just a feature; it's a powerful tool for effective communication, engagement, and trust-building.

  • By utilizing it effectively, we keep our clients informed, involved, and satisfied, ultimately maintaining transparent and up-to-date communication with our clients.

  • Overall, the Broadcasts section ensures you never miss any important updates, empowering you to take full advantage of our services.

 

 

💡Looking for Help?

Do you have further queries or require additional clarification? Feel free to reach out.